This form is only to be completed after the cancellation/change has been completed by either calling the
call centre at 1-888-668-7275, cancelling on the internet or in person at the park.
Under extenuating circumstances (member of the camping party is seriously ill or injured, death in the
immediate family) campers may be eligible for a refund of penalty fees. Conditions such as weather, high
insect populations, etc. do not constitute a valid reason for a refund.
If you feel you warrant a refund, please complete this application and mail it to the address below. The form
must be received by our office within 6 months of your camping trip departure date. Each application will be
reviewed on its own merit and therefore there is no guarantee that a refund will be approved. A minimum
cancellation fee will be applicable for all cancellations/shortened stays. The reservation fee is non-refundable.
Ontario Parks will contact you in writing in 4 to 6 weeks from the date of submission to advise if your refund
request has been approved or denied. The written contact may be sent by email; please ensure the email address you have provided is valid and junk mail is monitored. If the request for refund has been approved, a representative from the Ontario Parks Revenue Administration Office will contact the name listed as the billing contact by phone to obtain payment details to process the refund.
|Name of Registered Site Owner:
||Billing Contact (if different than site owner):
|Mailing Address & Telephone #:
||Billing Contact Mailing Address & Telephone #:
|Email Address of Site Owner:
||Email Address of Billing Contact:
|Amount of Original Payment: $
||Number of Night Reserved
|Number of Nights Refunded at Park/Call Centre/Internet:
||Number of Nights Used:
|Original Method of Payment (circle one):
Reason for refund request:
Note: Documentation / proof must be attached (e.g. copy of Doctor / Hospital certificate, death certificate, etc.)
Signature: _________________________________ Date: _____________________________
** Please print this page, complete and mail request with supporting documentation/proof to:
Ontario Parks Revenue Administration Office, Refund Request
P.O. Box 2178, Orillia, Ontario L3V 6S1
Personal information submitted on this form is collected under the authority of the Provincial Parks and Conservation Reserves Act S.O. 2006, c.12, and will be
used for the management of Provincial Parks. Questions about the collection of information should be directed to the Park Superintendent.