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Ontario Parks

Ontario Parks Store

Thank you for visiting the Ontario Parks Online Store.

Sales for seasonal permits, gift cards and paddle route maps have been temporarily suspended.

Ontario Parks eGift Cards can still be purchased. The eGift Cards can be used towards the future purchase of reservations, permits and merchandise.

If you have purchased a 2020 Summer or 2020/21 Annual vehicle permit, paddle route map or gift cards through the Ontario Parks online store and have not received your order, you will receive an email with more information.

Customers will have two options:

  • Cancel your order for a full refund that will be provided automatically, or
  • Have the order shipped to you once Ontario Parks resumes regular operations.

For visitors who have purchased and received either a 2020 Summer or 2020/21 Annual Seasonal Vehicle Permit, Ontario Parks will automatically extend the expiry date of the seasonal vehicle permit for the full length of the park closure period. When parks are fully operational, the extension will begin to apply. That means for each month Ontario Parks is not fully operational, a full month will be added to the end date of the Summer and Annual Seasonal Vehicle Permit. No further action is required; this will be applied automatically.

We are offering full refunds for a 2020 Summer or 2020/2021 Annual day use vehicle permit up to July 26, 2020.

You can return your permit by mail. Please follow the instructions for submitting a refund request form and send your seasonal permit and the completed refund request form to:

Ontario Parks Revenue Administration Office
Refund Request
P.O. Box 2178
Orillia, Ontario
L2V 6S1

Please allow 4 to 6 weeks to process the refund after Ontario Parks resumes regular operations.

If you have any questions regarding your order or the status of your refund, please reach out to us via our contact page and select Online Store Purchase as your topic.

Please continue to visit OntarioParks.com and Ontario Parks social media channels for the most up-to-date information and park opening dates.

We appreciate your patience and understanding at this time.

Please check back regularly for updates.