COVID-19 : Get the latest updates on Ontario Parks and COVID-19.
Ontario Parks

Day use at Ontario Parks

FAQs – Advance Daily Vehicle Permit Pilot 2021

1. What is the Advance Daily Vehicle Permit pilot project?

Beginning June 7, 2021, visitors will be able to obtain a daily vehicle permit, providing guaranteed access and greater certainty when planning a day visit to a provincial park.

The advance daily vehicle permit service will be available at:

  • Algonquin
  • Arrowhead
  • Batchawana Bay
  • Craigleith
  • Darlington
  • Forks of the Credit
  • Kakabeka Falls
  • Kettle Lakes
  • Lake Superior
  • Long Point
  • Mono Cliffs
  • North Beach
  • Pinery
  • Presqu’ile
  • Sandbanks
  • Sibbald Point
  • Turkey Point

2. How do I obtain a daily vehicle permit in advance for the participating provincial parks?

There are two ways to obtain a daily vehicle permit in advance for 17 participating parks.

  1. Online
  2. By phone by calling 1-888-ONT-PARK (1-888-668-7275) – Open daily from 7:00 a.m. to 9:00 p.m. Eastern Time.

Advance daily vehicle permits will become available at 7:00 a.m. Eastern Time five days in advance of your arrival date.

3. How far in advance can I obtain a daily vehicle permit?

Advance daily vehicle permits will become available at 7:00 a.m. Eastern Time five days in advance of your arrival date.

4. What’s included when I obtain a daily vehicle permit in advance?

Obtaining a daily vehicle permit in advance guarantees access for one passenger vehicle and all its passengers. This includes passenger vehicles that allow up to a maximum of 14 people.

5. Does my daily vehicle permit allow park access for the full day?

Forks of the Credit and Mono Cliffs Provincial Parks are offering daily vehicle permits on 4-hour time slots in addition to full day permits.

Kakabeka Falls is offering daily vehicle permits on 2-hour and 4-hour time slots in addition to full day permits.

The advance daily vehicle permits sold for all other parks are valid during posted day use operating hours.

6. Can I still get my permit at the park entrance at parks participating in the advance daily vehicle permit pilot project?

You can still get your permit at the park entrance. However, we strongly recommend securing your daily vehicle permit in advance to guarantee access. Otherwise, you may be turned away if the park is at capacity when you arrive.

7. I have a seasonal or commercial vehicle permit; do I have to obtain a daily vehicle permit in advance to guarantee access?

Yes. Even if you have a seasonal or commercial vehicle permit, accessing a park that offers daily vehicle permits in advance is subject to park capacity limits. You will be required to obtain your day use spot in advance at no extra charge using your seasonal or commercial vehicle permit’s serial number to guarantee access. There are two ways to obtain your daily vehicle permit in advance:

  1. Online
  2. By phone by calling 1-888-ONT-PARK (1-888-668-7275) – Open daily from 7:00 a.m. to 9:00 p.m. Eastern Time.

8. I go to my local park daily with my seasonal vehicle permit and don’t have issues entering. Do I really need to obtain a daily vehicle permit in advance of every visit?

Yes, many of our parks fill to capacity. To guarantee access at one of the 17 provincial parks participating in the pilot, we recommend that you always secure your day use spot in advance using your seasonal permit’s serial number prior to your visit.

9. What if permits are sold out in advance, can I show up and obtain a daily vehicle permit anyways?

No. If all available permits for a given date are sold out in advance, park access will only be granted to those in possession of a valid daily vehicle permit for that date and we will not sell additional daily vehicle permits at the park.

Seasonal and commercial vehicle permit holders will not be granted access to a park when it is sold-out unless they have also obtained a daily vehicle permit in advance, free of charge, using their permit’s serial number.

10. How will I know if a park is full when I want to visit?

You can check daily vehicle permit availability for specific parks and dates on our reservations website. Many parks will also provide updates on their social media accounts, so follow us for the most up-to-date information.

11. Can I visit multiple parks with my advance daily vehicle permit?

No. Your advance daily vehicle permit only guarantees access to the park for which it was obtained. At Algonquin, your advance daily vehicle permit only guarantees access to the specific location within the park for which it was obtained.

12. Are there any additional fees to obtain a daily vehicle permit online?

There are no additional fees for using the advance service, you will only be paying for the cost of the daily vehicle permit.

13. Can I cancel or change my advance daily vehicle permit once I obtain it? If I can’t use my permit, can I transfer it to another person?

All advanced daily vehicle permit sales are final and date/location changes are not permitted. If cancelling within two hours of purchase, full refunds apply. If cancelling after two hours, all fees are forfeited.

Advance daily vehicle permits cannot be transferred to another person and permit holder verification or identification will be required when you arrive at the park. If you are driving a different vehicle than the one you originally identified at the time of booking, only the registered permit holder can change the vehicle licence plate information. To do so please log onto your Ontario Parks account and click the “Preregister” button on the reservation detail page, or update with park staff upon arrival at no additional cost.

14. I am eligible for a daily vehicle permit discount, will it still be honoured?

Yes. Anyone who qualifies for a discounted fee will be able to obtain their daily vehicle permit in advance at the reduced rate. If you are using a discounted rate, you will be asked to provide proof to validate the discount at the park.

Please visit the Day Use page under the Visiting Parks tab to see if you qualify for a discounted daily vehicle permit fee rate and the identification required as proof for the discount.

15. I want to obtain a daily vehicle permit in advance, but I don’t have a credit card. Do you have alternate payment methods available?

Payment can be made with a credit card, Visa Debit, Mastercard Debit, or with an Ontario Parks gift card.

16. Why do you collect my licence plate number?

Park wardens will be using vehicle licence plates to confirm that your vehicle is associated with a valid daily vehicle permit. It is important to make sure the licence plate is accurate and up to date. The permit holder may change the licence plate upon arrival at the park or by calling the park office.

17. I have obtained my daily vehicle permit in advance. How do I check-in when I arrive at the park?

Check-in procedures may vary by park. Your confirmation e-mail will contain information on how to check-in when you arrive.

18. What documentation do you need from me when I arrive at the park?

You are required to carry proof of purchase when arriving at the park.

After securing your permit, you’ll receive a confirmation email and the confirmation number verbally for those without access to email. Details on how to check-in at your chosen park will be included in your confirmation email and will also be shared verbally by the call centre agent for those without access to email.

Proof of purchase options include:

  1. Showing your confirmation at the gate (either on your device or a printed copy)
  2. Printing your confirmation email/permit and leaving it on your dashboard
  3. Being able to produce your confirmation number if asked

In addition, please be ready to provide proof if you qualify for a daily vehicle fee discount. Discount information can be found by following the Day Use link under the Visiting Parks tab.

19. I have a seasonal or commercial vehicle permit and secured guarantee access to the park using my permit’s serial number. What do I need to bring with me?

You will need to display your seasonal or commercial vehicle permit in your vehicle AND bring a printed or electronic copy of the confirmation e-mail that indicates you have obtained a daily vehicle permit at the park on the day of your visit.

20. If I borrow an annual daily vehicle permit from a library, do I need to obtain a permit in advance?

Yes, you always need to obtain a permit in advance of your visit to guarantee access. This includes weekdays from May 1 to September 2, 2021.

Upon arrival, you must present the borrowed seasonal permit and a printed or digital copy of your confirmation letter.