Making an Internet Reservation - General Information
- Multiple reservations in the same name for the same time period are not allowed. Reservations must be made in the name of the person who is arriving to pick up the permit. If you are reserving for another person, you must use the assign permit function to assign the permit to that person at the time the reservation is made. Please refer to “permit assignment” feature on the “Billing and Camper Information” page. Reservations cannot be assigned from one person to another person at the time of arrival; this is contrary to the Provincial Parks and Conservation Reserves Act, 2006. If a name change is required after the reservation has been confirmed, please use the on-line reservation system ($5.00 change fee) or contact 1-888-668-7275, ($7.00 change fee).
- You can use the Internet service to book campsites and yurts operated by or for Ontario Parks.
- Site specific reservations are available at 77 parks, payment at the time of booking for all camping fees will be required for this service.
- Bookings will be accepted up to 5 months in advance of your arrival, which means campers can call on November 1, 2009 to make a reservation for April 1, 2010, or for example February 1, 2010 for July 1, 2010.
- Reservations cannot be changed or cancelled more than 4 months in advance of your arrival.
- The fee for one vehicle is included in your campsite permit - all other vehicles must purchase an "Additional Vehicle Permit" at the time of registration. The number of additional vehicles permitted on a campsite is limited by the park and vehicles may have to be parked in a separate designated "parking lot" located away from your campsite.
Hours of Operation
The Internet Reservation Service is available 24 hours a day, 365 days a year. The five month reservation window starts at 07:00am EST each day.
The First Time You Make a Reservation
First time users must register to make a reservation on the Ontario Parks Internet Reservation System. You will be asked to complete a registration form to create your user profile. You must create a new profile to reserve a site on the new Web site. You will create a unique login ID and your own unique password. Each time you make a reservation, you will be prompted to enter your unique login ID and password.
The information collected in your User Profile will be strictly confidential and will not be disclosed to outside parties.
Have This Information On-Hand
When you make a reservation, you will be asked for the following information:
- Park Name
- Campground name
- Arrival date
- Length of stay (# of nights)
- Number of people in your party
- Size and type of camping equipment
- Eligibility for discount camping rates (Ontario Senior - click to check or Ontario Disabled Person - click to check )
- Credit card number and expiry date
- List of preferred parks and campsites, if appropriate
If you plan to assign the permit to another person, you will require the following information about the person occupying the site:
- First name
- Last name
- Home phone number
- Address (including postal code)
- Email address for confirmation letter
Payment
Internet reservations can be paid using Visa, MasterCard or American Express. There is a non-refundable $8.00 reservation fee for each booking. Please note that only site specific reservations are available and your credit card will be charged immediately for the total cost of your visit. Check to see if you qualify for an Ontario Senior (click here) or Ontario Disabled Persons (click here) discount. You must bring proof of your eligibility when you arrive at the park.
Ontario Parks has taken every precaution to ensure the security of your credit card information.
Confirmation Details
When you complete an Internet campsite reservation, a confirmation information page will appear on-screen. This information page contains the details of your reservation and your booking number. The booking number is your reference for changing or cancelling your reservation and for confirming your reservation upon arrival at the park. You should print and save your confirmation information. To do so, select “Click Here for a Printable Confirmation Page”. Please bring your confirmation information with you to the park.
A confirmation email will be sent for all internet reservations/changes/cancellations.
Changing or Cancelling an Internet Reservation
Reservations made on the Ontario Parks Internet Reservation System may be cancelled or changed/modified on the reservation Web site. The applicable cancellation or change penalty (10-50%) will apply based on how long your reservation has been held or a minimum penalty of $5.00 will be charged. Reservations made by telephone can be cancelled or changed/modified on the reservation website by accessing “My Acccount” and selecting the appropriate reservation confirmation number. The applicable penalty to shorten your stay (10-50%) will apply based on how long your reservation has been held. For administrative changes such as changes to name and campsite number, the $5.00 fee will be applied. Reservations cannot be changed or cancelled more than four months in advance of your arrival.
Cancellations and changes to the arrival date must be made by 12:00 noon (EST) on the day of arrival. For cancellations or to shorten your stay a penalty (10-50%) will be charged based on how long your reservation has been held. For example, if your reservation has been held for 1 month or less, a penalty of 10% will apply, more than 1 month up to 2 months - 20%, more than 2 months up to 3 months - 30%, etc. to a maximum of 50%. Reservations cancelled or changed after this time will be charged the “no show” fee. A “no show” will result in the reservation being cancelled and a penalty of the first night’s camping fee, plus the applicable percentage penalty (10-50%) for the other cancelled night (not including the non refundable reservation fee). To view a chart displaying escalating penalties please refer to All Reservations under Reservation Rules and Policies.
Facilities Available for Internet Booking
At 77 parks, you can book a specific campsite with or without electrical hook up or yurt using the Internet Reservation Service. Interior (back country) campsites, cabins and cottages cannot presently be booked over the Internet, but can be booked by calling 1-888-ONT-PARK (1-888-668-7275). If you wish to reserve a group campsite or lodge, please call your chosen park directly.
Parks Available for Internet Booking
The following parks are available for Internet, site-specific reservations.
Algonquin |
Killbear |
Rondeau |
The Interior Sites at the following parks are not available for Internet reservations but you can reserve interior campsites by calling 1-888-ONT-PARK: (668-7275)
Parks with Interior Sites
Quetico, Algonquin, The Massasauga, Frontenac, Killarney, Bon Echo, Charleston Lake, Murphys Point, Grundy Lake, Halfway Lake, Ivanhoe Lake, Lake Superior, Sleeping Giant, Wakami Lake
Another eleven provincial parks are not part of the telephone or Internet reservation service. These parks accept campers on a first come, first served basis. (Aaron, Fushimi Lake, Greenwater, Lake Superior - Crescent Lake campground, MacLeod, Missinaibi, Ojibway, Pakwash, Sioux Narrows, The Shoals and Tidewater)
Campsite Availability
If you wish to visit a particular park, select the location from the drop-down pick list under “Make a Reservation”. Select a park from the list to view availability for individual campsites.
If you are searching for a new park to visit, you may wish to choose your destination from a map of Ontario. Choose “Find a Park” for this feature. Once you select the region you would like to visit, you will be directed to a regional map of parks that accept reservations. Click on the park icon to view campground maps.
Ontario Parks also sets aside a minimum of 15% of the total number of sites at a park for customers without reservations. These are available on a first come first served basis.
a) "Ontario Senior"
A resident of Ontario over the age of 65.
b) "Ontario Person with a disability"
An Ontario resident with a disability who has a CNIB identity card or a Ministry of Transportation disabled persons parking permit (Call 1-800-268-4686 for an application).
For More Information
- The 1-888-ONT-PARK (668-7275) number (or 1-416-800-0676 for outside of North America) is for park reservations only.
- For general information about visiting a provincial park call 1-800-ONTARIO (1-800-668-2746); write or phone the park you plan to visit; or check the Ontario Parks website (www.OntarioParks.com).
- Fees for Camping, Group Camping, Back Country/Interior Camping, Vehicle, Trailer Dumping, Day Use and Cross-country Skiing.
